Case 08 / Pilot outcome
An internal configurator pilot required a defined test audience and usage tracking before public release.
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The DriveWorks configurator could create product specifications and drawings, but it still needed a launch model. Open questions included 3D file weight, mobile responsiveness, required-field validation, platform placement, email outputs and whether the sales team would use the tool in real opportunities.
The Rolfe Marketing team designed an internal pilot around actual sales behaviour. A staging page carried the configurator with an initial set of platforms and gave the sales team access. Staff first submitted test configurations, then used the tool when a matching live requirement appeared. A SmartSheet issue form and exportable specification logs supported the structured web-project workflow.
The configurator moved from development artefact to an internally released sales tool with a defined testing audience, feedback route and usage record. Internal review judged the form intuitive while capturing specific responsiveness and performance issues before public launch. Continued review could then follow a measurable adoption pathway.
The configurator pilot named its test audience and tracked adoption before public release.
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