Case studies

Case studies from first signal to commercial outcome

Browse delivery-backed, operating-outcome, and performance-outcome examples across customer journeys, campaigns, websites, SEO, CRM, reporting, sales enablement, and marketing operations.

Selected evidence

Choose a case by the metric or delivery problem closest to yours.

Every result is presented with its available context. Where a figure is attributed, estimated, time-bound, or a target, the case says so.

10 → 45

Reported weekly enquiries

A connected SEO, content, conversion, and campaign programme for an industrial business.

Lead quality

Qualify better leads

A research-led eBook and focused LinkedIn route into new markets.

Finding the Behaviour Behind Higher-Value Web Deals

Mixed headline numbers masked a buyer preference for faster contact with sales.

  • B2B industrial products
  • Customer journey analytics, attribution, conversion diagnosis
  • CRM & Attribution

Replacing an Open Day With an Account-Based Experience

The warehouse event was built around priority-account conversations.

  • Industrial manufacturing and infrastructure
  • Account-based marketing, executive engagement, campaign design
  • Journey & Sales

Marketing a Regional Festival as a Complete Visitor Experience

The brief had to secure event funding. Campaign delivery then had to connect visitors with the advertised weekend experience.

  • Tourism, community events and local government
  • Grant-ready event planning, integrated marketing, paid media, content and activation
  • Growth Strategy

Migrating 4,353 Trello Orders Into a Fully Reconciled HubSpot CRM

The project reconstructed years of operational history and source evidence while preserving relationships between records.

  • Apparel sales, production and fulfilment
  • CRM migration, Python ETL, data architecture, HubSpot implementation
  • CRM & Attribution

Taking a Local Fencing Business From Copy Brief to Launched Website

Homeowners needed enough information to choose a fencing option and provide useful project details before the site inspection.

  • Residential fencing, gates and retaining walls
  • Website strategy, copywriting, information architecture, conversion UX, WordPress development, launch
  • Brand & Websites

Growing Cobrapparel's Organic Search Beyond the Brand

The goal was to reach non-brand searches based on product needs and specifications.

  • Custom apparel and sportswear
  • SEO strategy, content architecture, on-page optimisation, analytics
  • Demand Creation

Growing a 15,000-Line E-commerce Catalogue Through SEO

Trade buyers needed an exact search to reach a relevant catalogue page and a clear commercial action.

  • Industrial fasteners and construction supplies
  • SEO strategy, e-commerce strategy, information architecture, acquisition analytics
  • Demand Creation

Making a Six-Figure Regional Marketing Budget Accountable

The New Zealand team had spent about $100,000 across multiple channels but lacked a common measure for future allocation.

  • Industrial access and construction
  • Budget review, channel measurement, customer journey strategy
  • Growth Strategy

Turning Broad Email Sends Into Focused B2B Conversations

Industry-wide email sends created frequency and relevance problems across the database.

  • Industrial products and infrastructure
  • Email strategy, HubSpot segmentation, campaign governance
  • CRM & Attribution

Diagnosing Quote Drop-Off and Cleaning the CRM Signal

Quote-form errors lost buyers and inflated submission counts with duplicate CRM records.

  • B2B industrial e-commerce and lead generation
  • Conversion optimisation, form QA, CRM data integrity
  • CRM & Attribution

Validating a 3D Product Configurator With a Sales Pilot

An internal configurator pilot required a defined test audience and usage tracking before public release.

  • Engineered industrial products
  • Digital product launch, UX testing, sales enablement
  • Brand & Websites

Designing Three E-Commerce Journeys for One B2B Market

The product range required separate purchasing journeys based on checkout eligibility and account approval.

  • Industrial products and e-commerce
  • E-commerce strategy, gated access, journey documentation
  • Journey & Sales

Turning a Global Rebrand Into a Reusable Asset System

Regional teams needed a governed asset library. Clear ownership rules had to keep the current version obvious.

  • Industrial manufacturing
  • Brand operations, content governance, regional enablement
  • Brand & Websites

Mapping AI Automation Around Real Operational Risk

Manual website testing and compliance reporting were causing lost data and rework.

  • Multi-department industrial business
  • AI roadmap, workflow design, marketing operations
  • Operations & Automation

Turning Ambiguous Order History Into Verified CRM Signals

Every approved CRM field needed source evidence. A human reviewer made the decision before verified readback.

  • Apparel sales, production and fulfilment
  • CRM data enrichment, human review, data governance, HubSpot operations
  • CRM & Attribution

3D Product Demonstration Videos

Allfasteners needed technically accurate 3D animations that could show anchoring products in real construction scenarios and support education, sales, website content, and social media.

  • Journey & Sales

3D Video Series

The 3D series needed to demonstrate work-platform use in real construction settings and feed a coordinated digital campaign.

  • Journey & Sales

Brand Identity And Visual Language

RSGx needed a brand identity and visual language that could help an early startup compete in the mechanical, electrical construction, and engineering sector while supporting rapid growth.

  • Brand & Websites

Corporate Profile Video

COVID-19 restrictions required a global leading height access platform manufacturer to update its corporate profile video using approved archive footage.

  • Journey & Sales

Corporate Video

RSGx needed a professional corporate video series that could capture its business, team, initiatives, and values within a tightly constrained production window.

  • Journey & Sales

CRM Implementation

The CRM migration had to preserve active email subscriptions and reporting while moving the manufacturer from ACT! to HubSpot.

  • CRM & Attribution

Custom Product Builder Website Implementation

Cobrapparel needed a custom kit builder, supporting technology integrations, and a coordinated product-range launch to improve online custom apparel purchasing.

  • Brand & Websites

Digital Marketing Rural Real Estate

Wagga Regional Livestock needed a focused one-month campaign to generate interest and enquiries for Hilltop, a 193-acre farm estate close to town.

  • Demand Creation

eBook Lead Magnet

A client in a high-value niche market needed a way to reach difficult-to-access decision makers, expand beyond a national audience, and turn content engagement into qualified sales opportunity.

  • Journey & Sales

Email Campaigns

HubSpot email and social activity needed to support live sales priorities and turn database response into recorded opportunities.

  • Demand Creation

Engineering Software Launch

Allfasteners needed to introduce AFOS software to engineers and potential users with clear product education, launch momentum, and conversion-focused landing paths.

  • Demand Creation

Google My Business

Multiple clients needed stronger local search visibility, more complete Google Business Profile listings, and better trust signals through review and listing management.

  • Demand Creation

Logo Development

Startups and rebranding businesses needed logo development and supporting identity systems that could express their values, positioning, and market intent clearly.

  • Brand & Websites

Magazine Allfasteners Industrial

Allfasteners needed a substantial industrial magazine that could translate complex product knowledge, engineering applications, and project examples into clear sales and brand material.

  • Brand & Websites

Magento 1 To Magento 2 Migration

Allfasteners needed a migration that improved site functionality, protected organic visibility, and made extensive product and technical information more useful for customers.

  • Brand & Websites

Multi Channel PPC Advertising

Paid campaigns had to distinguish existing customers from new and location-based audiences while linking spend to conversion quality.

  • Demand Creation

Product Video Marketing Campaign

A four-month video campaign set out to increase work-platform enquiries across owned and paid channels.

  • Journey & Sales

Rural Real Estate Marketing

Makeham Livestock Marketing needed to market Ormond Park and Millbank, two large farm estates, through campaigns that could reach qualified buyers across digital, print, visual, and listing channels.

  • Demand Creation

SEO Under 12 Months

Search visibility and lead generation lagged despite deep product expertise and existing customer data.

  • Demand Creation

SharePoint Implementation

The SharePoint migration had to move internal-drive data without interrupting distributed teams or weakening access controls.

  • Operations & Automation

Website Migration Magento To HubSpot

The Magento 1 migration had to preserve search equity and product data while moving content management to WordPress.

  • Brand & Websites

Website Redevelopment Brand Identity

Transparent Solar Solutions needed a website and brand presence that better reflected its solar expertise, Enphase Platinum Installer status, lead generation goals, and local search opportunity.

  • Brand & Websites

Website Startups

This archive entry summarises startup website work. Project-specific scope and results are not available for publication.

  • Brand & Websites

Business challenge

Each case starts with the commercial situation: unclear reporting, inconsistent lead quality, weak conversion paths, production bottlenecks, or sales material that needs stronger proof.

Growth bottleneck

The case structure identifies what was slowing progress, whether that was message clarity, channel structure, CRM visibility, content gaps, follow-up friction, or measurement quality.

Systems improved

Proof pages show the practical system improved through the work: website structure, CRM reporting, campaign workflow, sales enablement assets, search content, or review rhythms.

Commercial outcome

Outcomes are documented carefully with available evidence, avoiding inflated claims where the historic project record does not support a specific metric.

★★★★★ 5.0 Average from 5 Google reviews

“attentive to our needs as we grow”

David Patrick O’Riordan, RSGx Google review
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