Business challenge
The paid activity needed to support product and service sales. Campaign planning, landing paths and measurement had to work together so clicks could be assessed against sales value.
Case study / Campaign measurement
Paid campaigns had to distinguish existing customers from new and location-based audiences while linking spend to conversion quality.
The paid activity needed to support product and service sales. Campaign planning, landing paths and measurement had to work together so clicks could be assessed against sales value.
The team could not judge paid spend against sales value because audience and conversion data were disconnected.
Click-through and interaction rates reached 10%; conversion and touchpoint data then guided campaign changes.
Engagement signal
Click-through and interaction rates reached 10%
Optimisation loop
Conversion data + touchpoint data = campaign refinement
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Next step
Trace each enquiry from campaign source through sales follow-up, then address the first broken handoff.
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